Yamato Scientific America, Inc.
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Click to get the detailed information (on the Yamato Scientific's web site)


Ordering and Contact Information
Many of our products are available through our authorized dealers throughout the world. Use our toll-free number to contact our customer service representatives for price, inventory, delivery, or product information. For further technical and retrofit inquiry, please contact our technical dept.

For more information about the products offered by each of our authorized distributors, contact the distributor directly or Yamato Customer Support at 800-2-YAMATO (292-6826) or e-mail customerservice@yamato-usa.com.
Customer service (from 7 a.m. to 4 p.m. PST)
Phone: 1-800-2-YAMATO (1-800-292-6286)
Fax: 408-235-7730
E-mail: customerservice@yamato-usa.com
Technical service (from 7 a.m. to 4 p.m. PST)
Phone: 1-800-2-YAMATO (1-800-292-6286)
Fax: 408-235-7730
E-mail: technical@yamato-usa.com
Terms and Conditions
Company terms are net 30 days to all customers with established credit unless specified. All shipments will be FOB. YAMATO WAREHOUSE, located at Santa Clara, CA U.S.A. For those who purchase for the first time or have not established an account, major credit cards (Master, Visa or American Express) are accepted.
Prices
All prices listed are effective at the time of publication and are subject to change without notice.
Design and Specifications
Due to our on-going improvement and development of our products, some items may differ slightly from the products described in our catalog and from our website.
Return/Repair Inquiries
Before returning any product, please contact our customer service department to obtain a “Return Material Authorize Number (RMA)”. RMA process has to commence within 15 days of receipt of our product.
Download RMA Form (PDF format 46KB)
OEM Sales Inquires
Quotations for custom designed products such as OEM are also available through our Marketing dept. Please contact Customer Service at 1-800-2-YAMATO or contact customerservice@yamato-usa.com
Warranty Information
Yamato Scientific America warrants all parts and materials to be free from defects for a period of one year and labor for repairs for a period of one year from the date of shipment from Yamato Scientific warehouse unless otherwise mutually agreed in writing.
Please note: some manuals have been misprinted with 2 year warranty period. The correct warranty period is 1 year from date of shipping from Yamato.
Warranty Registration
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